still in a bad mood these days. for some reason -- the first encounters i have with people at work (mostly customers) tend be sooooo confrontational. i just get worked up with people who are generally wrong in the first place. but being in the customer service industry you just have to grin and bear it mostly and just take it all in. urgh -- it totally sucks!

i'm getting ready to fly to new york on monday. i was thinking of flying in on the saturday night red-eye, but it seems that i'm needed to beat work on sunday.